How To Use Smarter Uniforms Marketplace
How it works
Buying second hand uniforms is more affordable, better for the environment and can be more ethical. It’s a great alternative to buying new uniforms.
The Smarter Uniforms Marketplace is an extension of the bricks & mortar and online shop model that Smarter Uniforms previously operated.
Our marketplace is powered by Sharetribe and offers parents and carers the chance to sell to one another directly and arrange their own form of payments and delivery all in one easy and secure marketplace.
A marketplace means:
- We can keep uniforms in circulation for longer
- Costs are kept to a minimum
- You can earn money instead of spending money
How To Use the Smarter Uniforms Marketplace:
- Click the 'Sign up' button on top of our page and fill in all your details
- Make sure to select the name of the school you are browsing for or selling uniforms from. If more than one school select only one main one
- Browse all our listing for the perfect item for your needs or add your own items to sell
- Use our marketplace like any other, selling, buying and creating a community
How to Create a New Listing:
- Once you've created an account, log in
- Click on the green button at the top our homepage '+ Post a New Listing'
- Select the category of the item you want to sell
- Select 'Selling with Online Payment'
- Finally, add all the details of your listing including tittle, description, quality, location, price, and photos
- Click 'Post Listing' and you're all done. Your item will be added to our marketplace for other users to browse
Frequently Asked Questions
Orders
How long will my order take to be processed?
Your order will take different times to process depending on the seller. We encourage all sellers on our Marketplace to process orders as soon as possible within 1-3 days but this varies. We process our own Smarter Uniforms orders within 2 working days and ship them to you or arrange for pick up at our location in central Brighton.
How can I view my order?
You can view your orders from your profile. This is located on the top left of the marketplace. Click on Inbox to see all your orders.
Payments
How long will my order take to be processed?
Your order will take different times to process depending on the seller. We encourage all sellers on our Marketplace to process orders as soon as possible within 1-3 days but this varies. We process our own Smarter Uniforms orders within 2 working days and ship them to you or arrange for pick up at our location in central Brighton.
Why is there a commission and how much is it?
We have to charge a small commission on all completed orders made through our marketplace. Our commission is currently 30% due to the expected low value nature of second hand uniforms. We aim to bring our commission percentage down in time and to eventually not have one at all, but for now this is needed to help keep our marketplace and website ruining.
Delivery & Pick ups
How long will delivery take?
How long your delivery takes will vary from seller to seller. If you purchase from sellers on the marketplace you will have to arrange
What is the pickup location?
If you and the seller decide on a pickup delivery method, you will need to arrange a safe location that works for both of you. We do not encourage unaccompanied students or children to pick up or deliver any orders.
On orders sold by ourselves as the SU Team the pick location is Textile Reuse Hub, Unit 5Kii, Westergate Business Centre, Westergate Road, Brighton & Hove , BN2 4QN. Anyone can pick up these orders.
Listings
How do I close a listing?
To close a listing go to My Listings on the top left of the marketplace. You will then see all your listings. Click on the one you would like to close. On this page, under the price you will see the option to Close Listing. Alternatively, you could also delete the listing if the item has been sold or you no longer want to sell it.
How do I create a new listing?
Once you have created an account creating a new listing is easy. Click on + Sell your Uniforms at the top left corner of the Smarter Uniforms Marketplace and follow the steps. You then need to select the school which you want to list an item for. Finally, fill in as much information about the uniforms you want to sell as possible including what it is, price, quality, quantity, size, condition and your preferred delivery methods.
What information to include on my listing?
We recommend you add as much information as possible to your listings. This will make it easier for buyers to get all the information they need before purchasing. We suggest you add the school’s name, sizing as labeled on the uniform, the brand and any more details about quality or damages. Having multiple pictures of the listed item will also improve sales.